In eCommerce is increasing. Companies are adopting integrated bots to enhance customer experience in shopping, making reservations, checking flights, and much more. Google Allo, Facebook, Twitter, and WhatsApp are leading the race. Different messaging platforms worldwide are adopting chatbots like 1–800–Flowers on Facebook Messenger, H&M on the messaging platform Kik, Kip on Slack and JD.com on Wechat, to ensure a seamless shopping experience. With the invention of voice search tools like Alexa, Google Assistant, Apple Siri, etc. the future of e-commerce trends is more tending towards voice search rather than typing and searching for any product or service.